Privacy Policy

Last updated: January 2024

1. Introduction

Reqsus ("we", "our", or "us") operates the Pokegem service. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

We collect the following types of information: - Account information (email address, name) - Payment information (processed securely through Stripe) - Usage data (how you interact with our service) - Google Sheets data (only as necessary to provide the service)

3. How We Use Your Information

We use your information to: - Provide and maintain the Pokegem service - Process payments and manage subscriptions - Send service updates and notifications - Improve our service based on usage patterns - Comply with legal obligations

4. Data Storage and Security

- Your data is stored on secure servers within the European Union - We implement industry-standard security measures - Payment information is processed by Stripe and never stored on our servers - We regularly review and update our security practices

5. Third-Party Services

We integrate with: - Stripe for payment processing - Google Sheets for data organization - Marktplaats.nl for public listing data These services have their own privacy policies which we encourage you to review.

6. Your Rights

Under GDPR, you have the right to: - Access your personal data - Correct inaccurate data - Request deletion of your data - Object to data processing - Data portability - Withdraw consent at any time

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete or anonymize your personal data within 30 days, unless legally required to retain it.

8. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: support@reqsus.com
Company: Reqsus
KvK: 76769712